Freshworks Inc

Latest Results (03.10.2025):

Freshworks Inc reported its financial results for the second quarter of 2025, showcasing robust revenue growth and significant improvements in operating performance compared to the same period last year.

Revenue Growth

Freshworks achieved total revenue of $204.7 million in Q2 2025, marking an 18% year-over-year increase from $174.1 million in Q2 2024. Adjusted for constant currency, revenue growth stood at 17%.

Improved Operating Performance

GAAP loss from operations narrowed to $(8.7) million in Q2 2025, a substantial improvement from $(43.8) million in Q2 2024. Non-GAAP income from operations surged to $44.8 million, up from $13.1 million year-over-year.

Net Income Per Share

GAAP net loss per share was $(0.01) in Q2 2025, compared to $(0.07) in Q2 2024. On a non-GAAP basis, diluted net income per share increased to $0.18 from $0.08 year-over-year.

Strong Cash Flow

Net cash provided by operating activities reached $58.6 million in Q2 2025, up from $36.3 million in the same quarter last year. Adjusted free cash flow also grew to $54.3 million compared to $32.8 million in Q2 2024.

Customer and Product Expansion

The number of customers contributing over $5,000 in ARR rose by 10% year-over-year to 23,975. Freshworks launched new AI-powered products, including the Freddy AI Agent Studio and Freshservice Journeys, and secured a multi-year partnership with McLaren Racing.

Financial Outlook

Freshworks raised its guidance for full-year 2025, expecting revenue between $822.9 million and $828.9 million, with year-over-year growth of 14% to 15%. Non-GAAP income from operations is projected between $153.0 million and $157.0 million.