Serviceware SE

SJJ

Equity

ISIN DE000A2G8X31 / Valor 41318541

Xetra (2026-03-27)

EUR 12.50+2.46%

Serviceware SE
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About company

Serviceware SE is a German software company that went public in 2018, listing its shares on the Prime Standard of the Frankfurt Stock Exchange. The company's founders, Dirk Martin and Harald Popp, still hold a majority of the shares post-IPO. Serviceware SE offers a software portfolio centered around the Serviceware Platform, which includes solutions for financial management, processes, resources, knowledge, and performance. The company also provides services in managed services, IT and cloud infrastructure, and professional software training. With a focus on Enterprise Service Management (ESM), Serviceware SE aims to help customers digitalize their service processes through consulting projects and software strategies.

Summarized from source with an LLMView SourceSector: Technology

Key financials (9 months)

Sales revenues €85.7m (kEUR 85,747) +12.5% y/y; SaaS/Service €65.3m (kEUR 65,282) +28.5% and 76.1% of total revenue. EBITDA €3.6m (kEUR 3,590) +29.6%; EBIT €0.7m (kEUR 673) vs. -kEUR 24 prior year; Net income €0.5m (kEUR 503) vs. -kEUR 721 prior year.

Quarter highlights (Q3)

Q3 revenues reached a record €30.2m (+16.6% y/y). Q3 SaaS/Service revenues hit €22.5m (prior year €18.0m), another quarterly record for recurring business.

Business-model shift & contract liabilities

Transition from license to SaaS continues: license revenues down, SaaS up strongly. Contract liabilities rose to €101.9m (kEUR 101,871) +26.4% vs year-end — reflecting advance/recurring SaaS revenues that will be recognized over future periods.

Profitability drivers and impacts

Profitability improved (EBITDA up ~30%, EBIT positive) despite one-time/transition effects: upfront sales and implementation costs for multi‑year SaaS deals and the end of capitalization relief for internally generated intangible assets reduced near-term earnings benefit.

Balance sheet & liquidity

Cash and equivalents €31.6m (kEUR 31,614), down ~5.9% from Nov 30, 2024. Total assets €180.7m; equity €47.2m; total liabilities €133.5m. Equity ratio 26.1% (down from 29.9%) driven by balance-sheet growth from contract liabilities.

Operational & strategic progress

AI integration across the Serviceware ESM Platform (AI Process Engine) and international expansion cited as growth drivers; new customer wins across banking, healthcare and enterprise segments and expanded partner network in US, France, Asia.

Outlook

Company reiterates FY 2024/2025 revenue growth guidance of +5% to +15% and expects slight improvement in EBIT/EBITDA vs prior year, assuming no major exogenous shocks; notes long-term benefits from higher recurring revenues despite short-term margin pressure from SaaS transition.

Summarized from source with an LLMView Source

Key figures

-16.1%1Y

89.4%3Y

-17.5%5Y

Performance

48.2%1Y

42.4%3Y

46.1%5Y

Volatility