Serviceware SE

Latest Results (04.05.2026):

Serviceware SE — third quarter (Q3) of fiscal 2024/2025 (period ended Aug 31, 2025): For the first nine months of fiscal 2024/2025 (Q1–Q3), Serviceware reported continued top-line growth and improved profitability as its SaaS transition and AI-enabled platform gain traction. Total sales rose to EUR 85.7m (+12.5% y/y), driven by a strong 28.5% increase in SaaS/Service revenues; EBITDA and EBIT turned positive, and the company reiterated full-year revenue guidance while highlighting ongoing international expansion and AI product rollouts.

Key financials (9 months to Aug 31, 2025)

Sales revenues: EUR 85.747m (+12.5% y/y). SaaS/Service: EUR 65.282m (+28.5%), now 76.1% of total revenues. EBITDA: EUR 3.590m (+29.6%). EBIT: EUR 0.673m (turnaround from -0.02m). Earnings after taxes: EUR 0.503m vs -0.721m prior year.

Quarter highlight (Q3)

Q3 revenues reached a record EUR 30.2m (+16.6% y/y). Q3 SaaS/Service revenue was EUR 22.5m (record), underscoring the acceleration of recurring revenue.

Profitability drivers and impacts

Profitability improved despite the SaaS transition. EBITDA and EBIT rose as the business scales, but the shift to recurring SaaS revenues delays some revenue recognition and can increase upfront sales costs, especially for large/international deals. Earlier capitalized internally generated intangible assets are being amortized, removing a prior-year earnings benefit.

Balance sheet and liquidity

Cash and cash equivalents: EUR 31.614m (down ~5.9% vs 11/30/2024). Equity: EUR 47.204m (+1.8%). Total assets: EUR 180.742m. Equity ratio: 26.1% (down from 29.9%), reflecting balance-sheet growth from increased contract liabilities.

Contract liabilities & business-model shift

Contract liabilities rose to EUR 101.871m (+26.4%), reflecting advance payments for multi‑year SaaS/maintenance contracts and the ongoing move from license to SaaS business—supporting future recurring revenue but deferring current recognition.

Operational & strategic progress

AI is now integrated across the Serviceware ESM Platform (AI Process Engine launched), contributing to new customer wins and international expansion (notable contract wins in banking, healthcare, manufacturing, and first U.S. client via partner). Partnerships with consultancies (e.g., KPMG, Deloitte) and FinOps certification were highlighted.

Outlook

Serviceware reiterates full-year revenue growth guidance of +5% to +15% y/y and expects slight improvements in EBITDA and EBIT versus the prior year, while noting macro risks and the transitional earnings effects of the SaaS model.