Serviceware SE

Latest Results (16.09.2025):

In the first quarter of fiscal year 2024/2025, Serviceware SE reported strong financial performance, highlighting significant growth in sales revenues and SaaS/Service revenues. The company continued its successful transition to a SaaS model, improved profitability, and made substantial progress in international expansion and AI integration.

Revenue Growth

Serviceware SE achieved an 11.2% increase in sales revenues, rising from €24.954 million in the previous year to €27.761 million in the first quarter of 2024/2025. Notably, SaaS/Service revenues surged by 30.5%, reaching €20.801 million, which now accounts for 74.9% of total sales revenues compared to 63.9% the prior year.

Profitability Improvement

The company's EBITDA grew by 14.9%, increasing from €569k to €654k. Although EBIT improved slightly, earnings before taxes rose by 53%, and earnings after taxes decreased by 16.4%, reflecting strategic investments and ongoing transitions in the business model.

Contract Liabilities Expansion

Contract liabilities saw a substantial increase of 26.0%, growing from €80.598 million to €101.587 million. This growth underscores the effectiveness of Serviceware's shift to a SaaS-based business model, ensuring a robust pipeline of future revenues.

International Expansion and AI Integration

Serviceware made significant strides in its internationalization efforts, securing major contracts with global companies, including a Fortune 500 firm and a leading US food company. Additionally, the integration of Artificial Intelligence into the Serviceware Platform has enhanced automation and efficiency, positioning the company as a leader in AI-driven service solutions.

Cash and Equity Position

As of February 28, 2025, Serviceware maintained strong liquidity with cash and cash equivalents of €31.605 million, despite a 6.0% decrease from the previous year. Equity slightly decreased by 0.9% to €45.950 million, while total liabilities rose by 15.8%, reaching €125.869 million.